Emergency? Call Triple Zero (000) and follow official directions. Hazards QLD is an independent app.

Hazard guides · Emergency Alert

Emergency Alert phone warnings in Queensland

Quick answer

Emergency Alert is the national telephone warning system emergency services use to send voice messages to landlines and text messages to mobiles in an area under threat. Queensland Emergency Alerts messages are also published on the Queensland Government's current warnings page. Hazards QLD shows those published messages on its map with a link back to the original, beside its own optional notifications for places you watch.

Official sources Hazards QLD shows

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How Emergency Alerts appear in the app

  1. Open the map or the Hazards list to see current Queensland Emergency Alerts messages, each with a link to the original message.
  2. Save the places you care about as watch zones and allow notifications, so the app can tell you about official warnings that cover them.
  3. Keep your phone's emergency and government alert settings switched on. Official phone alerts arrive separately from any app.

Phone alerts and app notifications

Emergency services send official phone alerts to phones in the affected area, whichever apps people use. App notifications, including those from Hazards QLD, reach people who installed that app and set it up, and depend on the source feed, the device and the network.

Treat an official phone alert as a direction to act straight away. Use apps and websites for the map, the warning area and the latest updates.

AusAlert, the new national system

The National Emergency Management Agency is introducing AusAlert, a cell broadcast system that shows a loud alert on compatible phones and smart watches in an affected area. Compatible devices receive it automatically, even without a working SIM card, and keeping your phone's software up to date helps.

Check the National Emergency Management Agency's AusAlert information for when it applies in Queensland, and keep every official channel switched on in the meantime.

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Where to find official emergency directions

Questions

Do I need an app to get Emergency Alert messages?

No. Emergency Alert messages go to phones in the affected area from emergency services. Apps such as Hazards QLD are an extra way to see warnings for the places you choose.

Can Hazards QLD send an Emergency Alert?

No. Hazards QLD is an independent app and issues no warnings of its own. It shows published Queensland Emergency Alerts messages with a link to the original.

What is AusAlert?

AusAlert is a national cell broadcast warning system being introduced by the National Emergency Management Agency. It shows a loud alert on compatible phones and smart watches in an affected area. Check NEMA's AusAlert information for when it applies in Queensland.

Will I always receive an Emergency Alert?

Delivery depends on network coverage and whether the phone is on and in the area. Use several sources: official warnings online, local radio and apps. Call Triple Zero (000) in a life-threatening emergency.

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