Hazard guides · Power outages
Power outages in Queensland: Energex and Ergon outage maps
Quick answer
To check a power outage in Queensland, open your electricity network's Outage Finder: Energex for South East Queensland or Ergon Energy Network for regional Queensland. Each shows unplanned outages and planned work on a map and in a text list, with estimated restoration times where known. To report an outage, call Energex on 13 62 62 or Ergon on 13 22 96. Hazards QLD shows current Energex and Ergon outages together on one map, beside bushfire, flood and storm warnings.
Energex Outage Finder · Ergon Energy Outage Finder
Who to call
| Service | Call for | Number |
|---|---|---|
| Triple Zero | Fallen powerline with danger to life, or fire (24/7) | 000 |
| Energex | Report a power outage in South East Queensland (24/7) | 13 62 62 |
| Energex | Report a fallen powerline (24/7) | 13 19 62 |
| Ergon Energy Network | Report a power outage in regional Queensland (24/7) | 13 22 96 |
| Ergon Energy Network | Report a fallen powerline (24/7) | 13 16 70 |
| Essential Energy | Outages near Goondiwindi | 13 20 80 |
Official sources Hazards QLD shows
- Energex power outages: Current outage areas in South East Queensland.
- Ergon Energy power outages: Current outage areas across regional Queensland.
See all data publishers and attribution.
How to follow it in the app
- On the map, turn on the Power outages layer to see current outage areas.
- Save a place as a watch zone: its summary lists any current power outage that touches it.
- Use the share button on a watch zone to send a plain-text summary to family or neighbours.
Which network covers my address?
Energex runs the electricity network in South East Queensland, including Brisbane, Gold Coast, Sunshine Coast, Logan, Ipswich, Redlands and Moreton Bay. Its area runs from the NSW border north to Gympie and west to the base of the Great Dividing Range. Ergon Energy Network runs the network across regional Queensland. If you're unsure, check both Outage Finders.
Essential Energy's network extends into Queensland near Goondiwindi. Hazards QLD shows Energex and Ergon outages, so for that area use Essential Energy's outages page or call 13 20 80.
What Hazards QLD shows for each outage
Turn on the Power outages layer to see current outage areas from both networks. Open an outage to see the network, whether it is planned or unplanned, the suburbs affected, the number of customers affected and the reason given. Unplanned outages show the estimated restoration time; planned work shows its start and finish times, wherever the network publishes them. Save a place as a watch zone and its summary lists any current outage that touches it.
Restoration times are the network's estimates and can change. If your power is off and no outage is listed, report it to your network.
Outages and official warnings
Outage records come from the electricity network operators. Storm, flood and bushfire warnings come from the authority that issues them, and carry the directions to follow. Hazards QLD sends push alerts for official warnings; outages appear on the map and in each watch zone's summary.
Privacy and saved-place data · App support
Where to find official emergency directions
- South East Queensland: Energex Outage Finder. Report an outage on 13 62 62 (24/7). Energex Outage Finder
- Regional Queensland: Ergon Energy Outage Finder. Report an outage on 13 22 96 (24/7). Ergon Energy Outage Finder
- If a map is difficult to load, open the provider's text list. Energex emergency outage text view
- Ergon Energy Network also publishes a text list. Ergon Energy outage text view
- Stay well clear of fallen powerlines. Call Triple Zero (000), or Energex 13 19 62 / Ergon 13 16 70, to report one.
- Near Goondiwindi, on Essential Energy's network: Essential Energy outages. Report an outage on 13 20 80.
Questions
How do I check Energex outages near me?
Open Energex Outage Finder and find your suburb on the map, or use its emergency and planned outage text views. If your power is off and it isn't listed, call Energex on 13 62 62. In Hazards QLD, turn on the Power outages layer, or save your address as a watch zone to see current outages that touch it.
How do I check Ergon power outages today?
Ergon Energy Outage Finder lists current unplanned and planned outages across regional Queensland by council area, with customers affected and an estimated fix time where known. Ergon says it refreshes the information every 15 minutes, though that may not be possible during a storm or cyclone. Report an outage on 13 22 96.
Is there one power outage map for all of Queensland?
Energex and Ergon each publish their own map. Hazards QLD shows current outages from both networks on one map: turn on the Power outages layer to see them beside bushfire, flood and storm warnings.
How do I report a fallen powerline?
Stay well clear and call Triple Zero (000), or the network's 24/7 emergency line: Energex 13 19 62 or Ergon 13 16 70.
How do I check outages around a saved place?
Open a saved place to view nearby power outages alongside relevant official warnings. Use the Power outages map layer for the wider area.
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